Do I need a health check before buying health insurance through Frank.co.th?

No health check will be required in the process. however,a few health questions are required during the buying process.

I am interested in health insurance policy, how to start?

Choose the coverage start date, Choose the age group of the insured and then choose a health insurance plan and the price of your coverage will be calculated and displayed to you your input data instantly or you could make a comparison before making a purchasing decision

How can I pay for for Health insurance on Frank.co.th platfrom?

You have options to pay via credit / debit card, online banking or Rabbit Line Pay. Also you can also pay by installments via credit card.

How and when you will receive a health insurance policy from Frank.co.th.? ?

The health insurance policy will be issued to you immediately. However, the coverage will be effective after 30 days from the chosen coverage start date. The waiting period will be determined by your health condition.

How long is the health insurance coverage provide?

Health insurance has a coverage period of 1 year after the given coverage start date. However, there will not cover between waiting period which take at least 1 month after the coverage start date

How to choose the best health insurance plan for yourselves ?

You should consider these following topics and coverage coverage amount before choosing a plan which is the most suitable for yourselves.

• Maximum coverage per year.
• Inpatient treatment cover amount per incident
• Room costs, food costs, and nursing coverage
• ICU room expenses
• General medical expenses
• Surgery and Special doctor consultation fees
• Doctor's visit fee / day
• Ambulance service fees
• Emergency accident medical expenses for outpatients
• Surgical fees in the case of no hospital admission
• Outpatient treatment fees per visit
• Compensation for death, loss of organ, sight, and permanent disability

How to claim Health insurance?

You don’t have to pay medical expenses in advance with the Hospital services within contract (Must declare to the hospital). In case of Hospital services outside contract, you have to pay medical expense in advance and then make a claim enquiry to your insurance company by filling a claim form and provide a medical certificate and the medical receipts.

Can health insurance be used for tax deductions?

Health insurance can be used for tax deduction purpose.

Does the age of an insured affect your health insurance premium?

Your health insurance premiums will be vary based on the age of the insured in most case the younger will get cheaper premium

Does Health insurance cover both inpatient medical expenses (IPD) and outpatient medical expenses (OPD)?

Yes it does, however the coverage amount might be different depending on your selected coverage plan.

If I already have group insurance provided by my company, should I buy health insurance?

It is really depend on your needs, usually the coverage provided by your company will cover small amount of medical expenses and you might need to pay for exceed fees. Therefore you can buy health insurance to help cover your medical expenses.

Health insurance will not cover you in these following case.

• congenital chronic diseases, genetic diseases.
• Cosmetic surgery or examination.
• Complications from pregnancy, abortion, abortion.
• AIDS, Venereal Disease Sexually Transmitted.
• Sex reassignment surgery.
• Lasik surgery or vision equipment cost.
• Drugs, alcoholic or cigarette treatment .
• Psychiatric disorders or personality disorders, attention deficit, anxiety or anxiety.
• Medical examination for the experimental diseases.
• Vaccination in case of being attacked by animals.
• Diagnosis by alternative medicine.
• Suicide attempts, self-harm, including accidents from eating, drinking,overdosing or injecting toxic substances
• Injury caused by influence of alcohol or drug.
• injury caused by quarrel.
• Injury that related to crime.

Also, health insurance won’t cover you during its waiting period.

Can I cancel or abort the health insurance policy?

Yes,free look Period of health insurance is 15 days after receiving the policy.