General terms and conditions

Disclaimer

Customers are encouraged to understand, review, research, and question the quotation and details of the coverage before making payment.
The company’s decision on issues brought forward by customers and partners are considered to be final.
Frank is not responsible for making the final decision on whether the customer’s insurance policy will be issued and or whether the claims have been paid to the customer. This right is reserved by the insurance company that is underwriting the policy.
Frank is not responsible for any errors caused by data entry mistakes case or incorrect information given case by customer.

Quotation

The quotation process could take between 5 to 10 business days depending on the insurance products that you are interested in and on the customization required
Quotations are valid for a period of 1 month (30 days) upon receipt. And frank.co.th shall not be liable for the offer from expired quotation in any cases.

Documents

Frank is not responsible for any damage caused by counterfeit,fake,unauthorized or forgery documents including provided by customer.
Frank.co.th reserves the right to abort or restrain deals in case of counterfeit,fake or forgery documents suspicion.

Delivery and Shipping Policies

The delivery period specified by the Seller is an estimate only and shall not be of the essence of the contract.
Frank.co.th reserves the right to choose the most appropriate shipment method to deliver the issued policy and shall not be liable for any losses, costs, damages or expenses incurred by the buyer or any third party.
Unless otherwise agreed in writing, the policy delivery process can take between 2 to 10 working days depending on the area of delivery, delivery method and weather conditions.

Promotions Terms and Conditions

frank.co.th’s promotions, freebies and discounts is not applicable for group insurance products

Referral Program Conditions